Shipping policy

SHIPPING POLICY

 

Free Standard Shipping on All US Orders

 

We offer FREE standard shipping on every order to the continental United States — no minimum required.

 

Processing Time

All orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.

 

Estimated Delivery Times

• Standard Shipping (Free): 5-8 business days
• - Expedited Shipping: 2-3 business days (additional fee at checkout)

Tracking Your Order

Once your order ships, you will receive an email with your tracking number. You can track your package at any time using the link provided.

 

International Shipping

We currently ship to the United States only. International shipping options are coming soon.

 

Lost or Delayed Packages

If your package has not arrived within 10 business days of your estimated delivery date, please contact us at support@chillhaven.com and we will resolve the issue promptly.

 

Questions? Email us at support@chillhaven.com — we respond within 4 hours on business days.